I have to relate an experience that occurred with your Indiana Steri-clean office owned by Tony Moser and Gary
Hoffer. After endless attempts to get my home in order, I called Steri-Clean and met with Tony and Gary. Not being
shocked by my living conditions, they were there to help.
But I put a slight twist to the process. I am a compulsive shopper and had clothes, shoes and accessories in their
original state. Could I possibly sell the items and recoup some of my losses to put towards home improvement?
So my challenge was twofold. They engineered a plan. Racks were constructed in an outside building. Bags of clothing
were sorted and hung up neatly. A flow of traffic was established. I had "enclosed" my yard sale operation.
This took much more work. We had pitch, save, donate and sell decisions. In addition to removing my clutter, the
home was cleaned and organized.
I got a second chance. Tony was here everyday of the clean up informing me of his objectives,folding clothes like a
Gap employee or scrubbing the kitchen, Tony was in 100%.As the debris cleared, I noticed a spring in my step, a
smile on my face. The layers were peeling away to reveal someone I liked.
I am grateful to you and your television show because hoarders came out into the open. People are taught to be
accepting, non judgemental and open to each individuals needs in your franchise. Tony was focused on reaching
goals and Gary was on fire with marketing ideas. Actually the crew was enthusiastic and offered some great input.
Everyone contributed to getting the job done. Could I even say it was .....FUN?
So Cory, if you are ever in Indiana, ring my front doorbell. I can now open my door and welcome you in.